Process
Strategize
There’s only one way to know what people really want: ask them. During the Strategy phase of any project, we generally have some questions for both you and your users. This is the point in the project when we form a plan for making your product great. There are many techniques we can use to get everybody on the same page, including Contextual Inquiries, Stakeholder Interviews, Expert Review and User Scenarios. We do whatever it takes to really learn about your product and your users; then figure out how to make them work together.